Bookings Terms and Conditions
Train cabin inside
1. We will book the Train on your behalf.
2. for online credit card payments We require Full names as they
appear in the passport,2 sides of the card and passport copy
3.Booking in advance from 4 months to 5 days prior to travel dates
4. For Urgent Booking You can call can be checked availability
Call Chris +254 710 189751,+254 722348656,
Agnes 254 20 2248453
in Nairobi hotel/Apartment/Guest House - Just call we deliver the tickets
and you pay cash or We collect the cash and buy and deliver the tickets.-A
Receipt will be offered either way.
6.If Arriving at Airport with out a Ticket or having a Booking
we will offer you an airport transfer and pay cash for tickets and collect
tickets at Train station -Our airport driver will assist you.
7.All bookings have a reference number which you will be given
8.Advise delivery or pick up points of tickets.Tickets are delivered
at your hotel,airport or train station (No extra cost).Tickets are not
Posted outside the country
Railways / Rift Valley train for has no guarantee for non paid seats .
Cabins: If travelling alone unless you pay whole cabin you will be joined
by extra person of same sex
11.Tickets are not transferable and alteration of travel dates
there is a charge.
Check in time is at leat by 5pm to 6pm
13: Refunds - If payment done by credit card refund will be done
on same card - refund
will also be have a cancellation of 5% of the amount paid.
refund is by wire transfer it can done via same method or cash where applicable.
Climbing and Safaris does not carry liability of the train in case of
delays or other causes that along with.